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  • As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace).
  • Example of the 'Log' folder (there may be more log files):

Step-by-Step instruction

  1. (warning) Close the Performer Suite
  2. Delete folder '\Settings_off' (Path: "C:\Users\<USERS>\Documents\PerformerSuite\Settings_off")
  3. Start the Performer Suite (the latest version of the TraceConfig.xml is created within the 'Settings_off' folder)
  4.  Close the Performer Suite again
  5. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

  6. Rename the folder '\Settings_off' to '\Settings'
    ~(the trace is now activated)
  7. Execute the relevant BO actions in the Performer Suite you want to trace.
  8. When you are finished, switch off the trace again:
    1.  Close the Performer Suite
    2. Rename the folder back to '\Settings_off'
      ~(the trace is now deactivated)
  9. Please send all the 'BO'-log files zipped to the Performer Suite Support Team

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  1. (warning) Close the Performer Suite
  2. Delete the folder Settings_off
  3. (Delete the folder Settings)
  4. Start the Performer Suite (an updated version of the TraceConfig.xml is created within the 'Settings_off' folder)
  5. (warning) Close the Performer Suite
  6. Start the Step-by-Step instruction with point 4.

Latest Content of the TraceConfig.xml

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