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- Close the Performer Suite
Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.
- Rename the folder '\Settings_off' to '\Settings'
~(the trace is now activated) - Execute the relevant BO actions in the Performer Suite you want to trace.
- When you are finished, switch the trace off again:
- Close Performer Suite
- Rename the folder back to '\Settings_off'
~(the trace is now deactivated)
- Please send all the 'BO'-log files zipped to the Performer Suite Support Team
Troubleshooting
No trace-files being generated
Perform the following steps, if no files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":
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