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  1.  Close the Performer Suite
  2. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

  3. Rename the folder '\Settings_off' to '\Settings'
    ~(the trace is now activated)
  4. Execute the relevant BO actions in the Performer Suite you want to trace.
  5. When you are finished, switch the trace off again:
    1.  Close Performer Suite
    2. Rename the folder back to '\Settings_off'
      ~(the trace is now deactivated)
  6. Please send all the 'BO'-log files zipped to the Performer Suite Support Team

Troubleshooting

No trace-files being generated

Perform the following steps, if no files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":

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