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Table of Contents

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What is the use of the tool?

It is an in-depth analysis of unexpected connection behavior, to narrow down to the point of the a possible issue.

Where to get the tool?

Please send a short email to support@bluetelligence.de.
(The tool is currently not public.)

Step-by-step guide

  1. (warning)(warning) Close your Docu Performer Suite.
  2. Start PerformanceProfiler.exe.
  3. (plus) Start Docu PerformerFirst, start the PerformanceProfiler.exe (important).
  4. Start the Performer Suite itself.
  5. Reproduce your behavior you want to analyseanalyze.
  6. Your log will be automatically saved to your log folder in the background (C:\Users\<USER>\Documents\BI Docu PerformerPerformerSuite\Log).
     As soon as the behavior occurs, stop all your actions inside the Docu Performer Suite.
    This prevents the log from clogging up unnecessarily and helps the support team to find the issue inside within the log for the support team.
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  7. (warning) Close your Performer Suite.
  8. Send the PerformanceProfilingPerformanceProfiler.log to the Docu the Performer Suite Support Team for further analysis.

How does the Performance Profiler look like?

You can watch all the actions and connections done in real-time in the PerformanceProfiler.

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