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Summary

This BO -Trace trace can be used to log the precise the exact communication between the BO SAP -System system and the Docu the Performer Suite.
The result of the trace tracing can be analyzed and the cause of issues can be revealedidentified.

The traces contain no report data or passwords!

Advance information

(Activation and Deactivation is described below)

• As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\BI Docu PerformerPerformerSuite\Log\BoConnectionTrace).
• Example of the 'Log' folder (there may be more log files):

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  No reporting data or passwords are contained in the traces!

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Step-by-Step instruction

1.  Close the Docu Performer 
2. Create manually the subfolder ' Close the Performer Suite
3. Delete folder '\Settings_off' (Path: "C:\Users\<USER><USERS>\Documents\BI Docu PerformerPerformerSuite\Settings'.Place this _off")
4. Start the Performer Suite (the latest version of the TraceConfig.xml file into is now created within the '\Settings_off' folder.
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   )
5.  Close the Performer Suite again

6. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

7. Rename the folder '\Settings_off' to only '\Settings'
   ~(the trace is now activated)Execute
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8. Start the Performer Suite and execute the relevant BO actions in the Docu Performer actions you want to trace.
9. When you are finished, switch off the trace again:
   1.  Close
   Docu Performer 
   1. the Performer Suite
   2. Rename the folder
   '\Settings'
   1. back to '\Settings_off'
      ~(the trace is now deactivated)
10. Send Please send all the 'BO'-log files zipped to us.
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Troubleshooting

No trace-files being generated

Perform the following steps, if no trace-files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":

1.  Close the Performer Suite
2. Delete the folder Settings_off
3. (Delete the folder Settings)
4. Start the Performer Suite (an updated version of the TraceConfig.xml is created within the 'Settings_off' folder)
5.  Close the Performer Suite
6. Start the Step-by-Step instruction with point 4.

Latest Content of the TraceConfig.xml

Default path: "C:\Users\<USER>\Documents\PerformerSuite\Settings_off\TraceConfig.xml"

<TraceSettings AutoFlush="true">
<Sources>
<Source Name="BiPlatformModel" SwitchValue="All" />
<Source Name="BiPlatformModelSync" SwitchValue="All" />
<Source Name="BoRestfulClient" SwitchValue="All" />
<Source Name="BoRestfulPlatformClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClientPackets" SwitchValue="All" />
<Source Name="BoWebServiceClient" SwitchValue="All" />
<Source Name="BoWebServiceClientPackets" SwitchValue="All" />
</Sources>
</TraceSettings>