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  • As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace).
  • Example of the 'Log' folder (there may be more log files):

Step-by-Step instruction

  1. (warning) Close the Performer Suite
  2. Delete folder '\Settings_off' (Path: "C:\Users\<USERS>\Documents\PerformerSuite\Settings_off")
  3. Start the Performer Suite (the latest version of the TraceConfig.xml is now created within the 'Settings_off' folder)
  4.  Close the Performer Suite again
  5. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

  6. Rename the folder '\Settings_off' to only '\Settings'
    ~(the trace is now activated)
  7. Execute Start the Performer Suite and execute the relevant BO actions in the Performer Suite actions you want to trace.
  8. When you are finished, switch off the trace off again:
    1.  Close Performer  Close the Performer Suite
    2. Rename the folder back to '\Settings_off'
      ~(the trace is now deactivated)
  9. Please send all the 'BO'-log files zipped to the Performer Suite Support Team

Troubleshooting

No trace-files being generated

Perform the following steps, if no trace-files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":

  1. (warning) Close the Performer Suite
  2. Delete the folder Settings_off
  3. (Delete the folder Settings_off)
  4. Start the Performer Suite again. This will immediately generate the latest "TraceConfig.xml" in folder "\Documents\PerformerSuite\Settings_off"the Performer Suite (an updated version of the TraceConfig.xml is created within the 'Settings_off' folder)
  5. (warning) Close the Performer Suite
  6. Repeat Start the Step-by-Step instruction above from the start with point 4.

Latest Content of the TraceConfig.xml

Default path: "C:\Users\<USER>\Documents\PerformerSuite\Settings_off\TraceConfig.xml"

Code Block
languageapplescript
themeEclipseEmacs
<TraceSettings AutoFlush="true">
<Sources>
<Source Name="BiPlatformModel" SwitchValue="All" />
<Source Name="BiPlatformModelSync" SwitchValue="All" />
<Source Name="BoRestfulClient" SwitchValue="All" />
<Source Name="BoRestfulPlatformClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClientPackets" SwitchValue="All" />
<Source Name="BoWebServiceClient" SwitchValue="All" />
<Source Name="BoWebServiceClientPackets" SwitchValue="All" />
</Sources>
</TraceSettings>

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