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  • As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace).
  • Example of the 'Log' folder (there may be more log files):

Step-by-Step instruction

  1. (warning) Close the Performer Suite
  2. Delete folder '\Settings_off' (Path: "C:\Users\<USERS>\Documents\PerformerSuite\Settings_off")
  3. Start the Performer Suite (the latest version of the TraceConfig.xml is now created within the 'Settings_off' folder)
  4.  Close the Performer Suite again
  5. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

  6. Rename the folder '\Settings_off' to only '\Settings'
    ~(the trace is now activated)
  7. Execute Start the Performer Suite and execute the relevant BO actions in the Performer Suite actions you want to trace.
  8. When you are finished, switch off the trace again:
    1.  Close the Performer Suite
    2. Rename the folder back to '\Settings_off'
      ~(the trace is now deactivated)
  9. Please send all the 'BO'-log files zipped to the Performer Suite Support Team

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