Summary

This BO-Trace can be used to log the precise communication between the BO SAP-System and the Docu Performer.
The result of the trace can be analysed and the cause of issues can be revealed.

Advance information

(Activation and Deactivation is described below)

• As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\BI Docu Performer\Log).
• Example of the 'Log' folder (there may be more log files):

  

• No reporting data or passwords are contained in the traces!

Step-by-Step instruction

1.  Close the Docu Performer 

2. Create manually the subfolder 'C:\Users\<USER>\Documents\BI Docu Performer\Settings'.

3. Place this TraceConfig.xml file into the '\Settings' folder.
   
4. The trace is now activated - only execute the relevant actions 
5. Then deactivate the trace again (makes the search easier):
   1.  Close Docu Performer 
   2. Rename the folder '\Settings' to '\Settings_off'

6. Please send the 'BO'-log files zipped to us.