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Summary

This BO-Trace can be used to log the precise communication between the BO SAP-System and the Docu Performer.
The result of the trace can be analyzed and the cause of issues can be revealed.

Advance information

(Activation and Deactivation is described below)

  • As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\BI Docu Performer\Log).
  • Example of the 'Log' folder (there may be more log files):
  • No reporting data or passwords are contained in the traces!

Step-by-Step instruction

  1.  Close the Docu Performer 
  2. Create manually the subfolder 'C:\Users\<USER>\Documents\BI Docu Performer\Settings'.

  3. Place this TraceConfig.xml file into the '\Settings' folder.
  4. The trace is now activatedonly execute the relevant actions 
  5. Then deactivate the trace again (makes the search easier):
    1.  Close Docu Performer 
    2. Rename the folder '\Settings' to '\Settings_off'
  6. Send the 'BO'-log files zipped to us.

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