Sealed

 Summary

When starting the Performer Suite, the following error message appears.

Error

Open

Cause

Your user data is blocked (sealed), which is located by default in the following path:
C:\Users\<USER>\Documents\PerformerSuite

More precisely, the following file is most likely being prevented from being written:
C:\Users\<USER>\Documents\PerformerSuite\Log\PerformerSuite.log
Everything that the Performer Suite (PS) does is logged in this file – from the Start to every error message.

Is your C:\Users\<USER>\Documents folder continuously backed up by OneDrive?
OneDrive is very aggressive when it comes to (temporarily) locking files every time they are changed in order to back them up.

 Solution

Command line argument:

With this, your user data will be created in a different path, e.g. C:\PerformerSuite\PSUser1 (instead the default path).
To do this, we will have the Performer Suite shortcut start with the Target:

Step-by-Step

1. Open the Properties of your Performer Suite shortcut (probably on your desktop).

   Open

   

2. Look for Target and add -u C:\PerformerSuite\PSUser1 and confirm OK.

3. Start the Performer Suite (shortcut).
   Now, the new user folder should have been created in the target C:\PerformerSuite\PSUser1 and no more errors should occur.

 Related articles

• OneDrive backup of \Documents-folder causing a lock | OneDrivebackupof\\Documents foldercausingalock Solution

• Command Line Arguments

• Writable Directories