Summary

Did you migrate your system to BW/4HANA? Please message info@bluetelligence.de for a license extension.

BW/4HANA - new

Did either of your following SAP parameters change? Please message support@bluetelligence.de for a license adjustment.

System ID (SID)
Server: Hostname / IP address
Client number
Router
Logon Group
(System) Instance number
SNC /SSO

If you are unsure of your current SAP login parameters, you can use our tool 'Connection Tester' (see link below).
You can simply input your SAP login parameter and check the connection. If the Results window shows "Connection works" you can forward your parameter to us, which then will be reflected in your license file.

LINK: Connection Tester

Be advised, the Performer Suite (PS) needs to be restarted after any system changes you performed (to load the changes properly).
Example: You adjusted your services-file or pasted new LIB RFC files into your System32 folder -> Restart your PS.

If you do not restart the PS, it could happen to fail to connect successfully, even if your system parameters are now correct.

Error

Exception of type 'ProjectB.SAPConnections.Data.Exceptions.SidChangedWhileConnectingException' was thrown.

partner '10.213.2.132:3300' not reached

Solution (check Login parameters)

Please double-check the following parameters:

SID
UserName
Password
Server
Router (make sure the input starts and ends with /H/ )
SystemNumber
ClientNumber

Performer Suite Knowledge Base

My SAP System connection properties have changed

Summary

Error

Solution (check Login parameters)