Summary
This BO-Trace can be used to log the precise communication between the BO SAP-System and the Docu Performer.
The result of the trace can be analyzed and the cause of issues can be revealed.
Advance information
(Activation and Deactivation is described below)
- As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\BI Docu Performer\Log).
- Example of the 'Log' folder (there may be more log files):
- No reporting data or passwords are contained in the traces!
Step-by-Step instruction
- Close the Docu Performer
Create manually the subfolder 'C:\Users\<USER>\Documents\BI Docu Performer\Settings'.
- Place this TraceConfig.xml file into the '\Settings' folder.
(the trace is now activated) - Execute the relevant BO actions in the Docu Performer you want to trace.
- Close Docu Performer
- Rename the folder '\Settings' to '\Settings_off'
(the trace is now deactivated) - Send the 'BO'-log files zipped to us.