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- Open file PerformerSuite.exe.config (..\PerformerSuite\Core)
- Open PerformerSuite.exe.config in a text editor (e.g. Notepad)
- Jump to line 333433, or search for "system.serviceModel"
- Add a new attribute sendTimeout="00:10:00" to the binding element "DpBoWebServiceClient"
The time format is HH:MM:SS.
The example is 10 minutes.
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- Go to the folder ..\PerformerSuite\Core
- Find the file PerformerSuite.exe.config
- Open this file PerformerSuite.exe.config with a text editor
- Jump to line 236319, RetrieveFoldersUseRestful and change the value from false to true
- Save the file
- Restart the Performer Suite
- Try again the sync or documentation
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- Go to the folder ..\PerformerSuite\Core
- Find the file PerformerSuite.exe.config
- Open this file PerformerSuite.exe.config with a text editor
- Jump to line 233316, RetrieveFavoritesFolder and change the value from true to false
- Save the file
- Restart the Performer Suite
- Try again the sync
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