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Table of Contents

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Summary

This BO -Trace trace can be used to log the precise the exact communication between the BO SAP -System system and the Docu the Performer Suite.
The result of the trace tracing can be analyzed and the cause of issues can be revealedidentified.

The traces contain no report data or passwords!

Advance information

(Activation and Deactivation is described below)

  • As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\BI Docu PerformerPerformerSuite\Log\BoConnectionTrace).
  • Example of the 'Log' folder (there may be more log files):
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    No reporting data or passwords are contained in the traces!
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Step-by-Step instruction

  1.  Close the Docu Performer Create manually the subfolder the Performer Suite
  2. Navigate to path 'C:\Users\<USER>\Documents\BI Docu Performer\SettingsPerformerSuite'.

  3. Place this TraceConfig.xml file into the Rename the folder '\Settings' folder.
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    _off' to '\Settings'
    ~(the trace is now activated)
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  4. Execute the relevant BO actions in the Docu Performer the Performer Suite you want to trace. Close Docu Performer 
  5. When you are finished, switch the trace off again:
    1.  Close Performer Suite
    2. Rename the folder
    '\Settings'
    1. back to '\Settings_off'
      ~(the trace is now deactivated)
  6. Send Please send all the 'BO'-log files zipped to us.
    Image Removedthe Performer Suite Support Team
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