...
- Close the Performer Suite
Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.
- Rename the folder '\Settings_off' to '\Settings'
~(the trace is now activated) - Execute the relevant BO actions in the Performer Suite you want to trace.
- When you are finished, switch the trace off again:
- Close Performer Suite
- Rename the folder back to '\Settings_off'
~(the trace is now deactivated)
- Please send all the 'BO'-log files zipped to the Performer Suite Support Team
Troubleshooting
No trace-files being generated
Perform the following steps, if no files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":
- Close the Performer Suite
- Delete the folder Settings
- Delete the folder Settings_off
- Start the Performer Suite again. This will immediately generate the latest "TraceConfig.xml" in folder "\Documents\PerformerSuite\Settings_off"
- Close the Performer Suite
- Repeat the Step-by-Step instruction above from the start
Latest Content of the TraceConfig.xml:
Code Block | ||||
---|---|---|---|---|
| ||||
<TraceSettings AutoFlush="true">
<Sources>
<Source Name="BiPlatformModel" SwitchValue="All" />
<Source Name="BiPlatformModelSync" SwitchValue="All" />
<Source Name="BoRestfulClient" SwitchValue="All" />
<Source Name="BoRestfulPlatformClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClientPackets" SwitchValue="All" />
<Source Name="BoWebServiceClient" SwitchValue="All" />
<Source Name="BoWebServiceClientPackets" SwitchValue="All" />
</Sources>
</TraceSettings> |