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  1.  Close the Performer Suite
  2. Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.

  3. Rename the folder '\Settings_off' to '\Settings'
    ~(the trace is now activated)
  4. Execute the relevant BO actions in the Performer Suite you want to trace.
  5. When you are finished, switch the trace off again:
    1.  Close Performer Suite
    2. Rename the folder back to '\Settings_off'
      ~(the trace is now deactivated)
  6. Please send all the 'BO'-log files zipped to the Performer Suite Support Team

Troubleshooting

No trace-files being generated

Perform the following steps, if no files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":

  1. (warning) Close the Performer Suite
  2. Delete the folder Settings
  3. Delete the folder Settings_off
  4. Start the Performer Suite again. This will immediately generate the latest "TraceConfig.xml" in folder "\Documents\PerformerSuite\Settings_off"
  5. (warning) Close the Performer Suite
  6. Repeat the Step-by-Step instruction above from the start

Latest Content of the TraceConfig.xml:


Code Block
languageapplescript
themeEclipse
<TraceSettings AutoFlush="true">
<Sources>
<Source Name="BiPlatformModel" SwitchValue="All" />
<Source Name="BiPlatformModelSync" SwitchValue="All" />
<Source Name="BoRestfulClient" SwitchValue="All" />
<Source Name="BoRestfulPlatformClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClientPackets" SwitchValue="All" />
<Source Name="BoWebServiceClient" SwitchValue="All" />
<Source Name="BoWebServiceClientPackets" SwitchValue="All" />
</Sources>
</TraceSettings>