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Table of Contents

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Important Information

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.NET 4.8.0 is required for v22.2 and up.

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It is MANDATORY to create a backup/dump of your Performer Suite database before you proceed with the update!
In case of a failed update attempt, you risk the complete loss of your data, if you proceed without a backup!

If you need assistance to create a backup, please contact your DB-Admin.

Note

As soon you have updated your database to 22.12, your <=2122.clients will no longer be able to access the database and will show the prompt to update your client.

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Your current version:

Update max to:

19.1 →

20.1

19.2 →

20.2

19.3 →

20.3

20.1 →

21.1

20.2 →

21.2

20.3 →

22.1

21.1 →

22.2

21.2 →

2223.31

22.1 → 

23.12

Info

You can update to v22.12 from:

2021.3 1 → 22.1 2 = (tick)
(warning)Ignore the version error during installation due to a special case (it is possible to upgrade from 2021.3 1 to 22.12).
20.2 3 → 22.1 2 = (error)

Current logic:
The Performer Suite client can only access its Performer Suite database if it has the same version.

Client

DB

Result

21.1 2

21.12

(tick)

21.2 →3 →

21.23

(tick)

2122.21 →

22.12

(error)

22.12 →

22.12

(tick)


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1. Execute Setup File 

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Info

Using an SQL Server or Oracle Database?

It is only necessary for one person to carry out the update - the database structure is updated centrally.

After the database is updated, each client installation must be updated to ensure that the software version is compatible with the database version.
If it is incompatible, a message is displayed when the Performer Suite is started.

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Wait until the database update is complete.
This process may take some time, depending on the speed and size of your database (learn more).

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The update of the database is complete when you see the confirmation screen:

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