...
- As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace).
- Example of the 'Log' folder (there may be more log files):
Step-by-Step instruction
- Close the Performer Suite
- Delete folder '\Settings_off' (Path: "C:\Users\<USERS>\Documents\PerformerSuite\Settings_off")
- Start the Performer Suite (the latest version of the TraceConfig.xml is now created within the 'Settings_off' folder)
- Close the Performer Suite again
Navigate to path 'C:\Users\<USER>\Documents\PerformerSuite'.
- Rename the folder '\Settings_off' to only '\Settings'
~(the trace is now activated) - Execute Start the Performer Suite and execute the relevant BO actions in the Performer Suite actions you want to trace.
- When you are finished, switch off the trace off again:
- Close Performer Close the Performer Suite
- Rename the folder back to '\Settings_off'
~(the trace is now deactivated)
- Please send all the 'BO'-log files zipped to the Performer Suite Support Team
Troubleshooting
No trace-files being generated
Perform the following steps, if no trace-files are created in "C:\Users\<USER>\Documents\PerformerSuite\Log\BoConnectionTrace":
- Close the Performer Suite
- Delete the folder Settings_off
- (Delete the folder Settings)
- Start the Performer Suite (an updated version of the TraceConfig.xml is created within the 'Settings_off' folder)
- Close the Performer Suite
- Start the Step-by-Step instruction with point 4.
Latest Content of the TraceConfig.xml
Default path: "C:\Users\<USER>\Documents\PerformerSuite\Settings_off\TraceConfig.xml"
Code Block | ||||
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<TraceSettings AutoFlush="true">
<Sources>
<Source Name="BiPlatformModel" SwitchValue="All" />
<Source Name="BiPlatformModelSync" SwitchValue="All" />
<Source Name="BoRestfulClient" SwitchValue="All" />
<Source Name="BoRestfulPlatformClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClient" SwitchValue="All" />
<Source Name="BoRestfulWebiClientPackets" SwitchValue="All" />
<Source Name="BoWebServiceClient" SwitchValue="All" />
<Source Name="BoWebServiceClientPackets" SwitchValue="All" />
</Sources>
</TraceSettings> |