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Table of Contents

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Summary

Tip

Did you migrate your system to BW/4HANA? Please message info@bluetelligence.de for a license extension.

  1. BW/4HANA - new

Did either of the your following SAP parameters change? Please message support@bluetelligence.de with the changes. They will adjust your license.

  • BW/4HANA - ja /nein?
  • for a license adjustment.

    1. System ID (SID)
    2. Hostname/IP address /Server
    3. Client number
    4. Router
    5. Logon Group
    6. Instance /System number
    7. SNC /SSO

    If you are unsure of your current SAP login parameters, you can use our tool 'Connection Tester' (see link below).
    You can simply input your SAP login parameter and check the connection. If the Results window shows "Connection works" you can forward your parameter to us, which then will be reflected in your licence license file.

    LINK: http://downloads.bluetelligence.de/Downloads/ConnectionTester_64bit.zipImage Removed Connection Tester

    Image Added

    Note

    Be advised, the Docu Performer (DPthe Performer Suite (PS) needs to be restarted to load in after any system changes you didperformed (to load the changes properly).
    Example: You adjusted your services-file or pasted new LIB RFC files into your System32 folder -> Restart your DPPS.

    If you don't do not restart the DPPS, it could happen to fail to connect successfully, even if your system parameter is parameters are now correct.

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    Error

    Code Block
    languagecpp
    themeDJango
    Exception of type 'ProjectB.SAPConnections.Data.Exceptions.SidChangedWhileConnectingException' was thrown.

    Solution 1

    Double check SID


    Code Blockcode
    languagecpp
    themeDJango
    partner '10.213.2.132:3300' not reached

    Solution

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    (check Login parameters)

    Note

    Please double-check the following parameters:

    • SID
    • UserName
    • Password
    • Server
    • Router (make sure the input starts and ends with /H/ )
    • SystemNumber
    • ClientNumber

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