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Table of Contents

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Tip

Did you migrate your system to BW/4HANA? Please message info@bluetelligence.de for a license extension.

  1. BW/4HANA - new

Did either of the your following SAP parameters change? Please message support@bluetelligence.de for a license adjustment.

  1. System ID (SID)
  2. Hostname/IP address /Server
  3. Client number
  4. Router
  5. Logon Group
  6. Instance /System number
  7. SNC /SSO

If you are unsure of your current SAP login parameters, you can use our tool 'Connection Tester' (see link below).
You can simply input your SAP login parameter and check the connection. If the Results window shows "Connection works" you can forward your parameter to us, which then will be reflected in your license file.

LINK: http://downloads.bluetelligence.de/Downloads/ConnectionTester_64bit.zipImage Removed Connection Tester

Image Added

Note

Be advised, the Docu Performer (DPthe Performer Suite (PS) needs to be restarted after any system changes you performed (to load the changes properly).
Example: You adjusted your services-file or pasted new LIB RFC files into your System32 folder -> Restart your DPPS.

If you do not restart the DPPS, it could happen to fail to connect successfully, even if your system parameters are now correct.

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