Summary
Yes, please message info@bluetelligence.de, they will adjust your license.
If you are unsure of your current SAP login parameters, you can use our tool 'Connection Tester'.
You can input your SAP login parameter and check the connection. If the Results window shows "Connection works" you can forward your parameter to us, which then will be reflected in your licence file.
LINK: bluetelligence.de/ConnectionTester.zip
Be advised, the Docu Performer (DP) needs to be restarted to load in any system changes you did.
Example: You adjusted your services file or pasted new LIB RFC files into your System32 folder -> Restart your DP.
If you don't restart the DP, it could happen to fail to connect successfully, even if your system parameter is now correct.
Errors
Exception of type 'ProjectB.SAPConnections.Data.Exceptions.SidChangedWhileConnectingException' was thrown.
Solution 1
Double check SID
partner '10.213.2.132:3300' not reached
Solution 2
Please double check following parameters:
- UserName
- Password
- Server
- Router (make sure the input starts and ends with /H/ )
- SystemNumber
- ClientNumber
