HANA connection fails

Summary

The connection to your SAP HANA System fails via Performer Suite.

Error

No connection could be made because the target machine actively refused it.

System.Net.WebException
Message:
The connection to the remote server cannot be established.
(Die Verbindung mit dem Remoteserver kann nicht hergestellt werden.)

InnerException
Connection could not be established because the target computer refused to connect 10.3.4.567:8011.
(Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte 10.3.4.567:8011.)

Cause

Your provided HANA server name / IP or Instance Number could be incorrect (which is the basis for your Performer Suite license-file we created for you).

Solution

(1) Eclipse Workspace

 Log into your Eclipse:

1. Click the top-right icon to switch to <SAP HANA Modeler>.
2. Mouse-over your HANA system to receive the tooltip with the needed IP..
3. .. and find also the Instance Number.

(2) Via the browser HANA Application Lifecycle Management

Try to access in your browser the following page:

1. Enter: http://<HANAServerName>:80<InstanceNumber>/sap/hana/xs/lm/
   (e.g. http://10.3.4.567:8011/sap/hana/xs/lm/ or http://saps75db00.wiesbaden.bluetelligence:8011/sap/hana/xs/lm/)
2. Do you see the following green-ish page?
   > If yes, you can forward the working URL to us.
   > If not. Contact your HANA-Admin for the correct URL.

Further Information

Services and Ports

Feel free to create a ticket in our Help Desk and attach the DocuPerformer.log-file, if you need any further support.
Thank you!