Summary

This BW trace can be used to log the exact communication between the BW SAP system and the Performer Suite.
The result of the tracing can be analyzed and the cause of issues can be identified.

The traces contain no report data or passwords!

Advance information

(Activation and Deactivation is described below)

• As soon as the trace is activated, extended logs will be generated in the 'Log' folder (C:\Users\<USER>\Documents\Performer Suite\Log\BwConnectionTrace\PerformerSuite).
• Example of the 'Log' folder (there may be more log files):

  

Step-by-Step instruction

1.  Close the Performer Suite
2. Navigate to your install path ..\PerformerSuite_root\Core
   
3. Open the file PerformerSuite.exe.config with a notepad
   
4. Set value ActivateERPConnectTracing to true
   ~(the trace is now activated)
5. Only execute the relevant actions inside the Performer Suite (makes the search easier)
6. When you are finished, switch the trace off again:
   1.  Close Performer Suite
   2. Set value ActivateERPConnectTracing back to false
      ~(the trace is now deactivated)
      

7. Please send all the 'BW'-log files zipped to the Performer Suite Support Team